Our Commitment
We aim to make our website accessible and usable for as many people as possible. This includes people who use:
Screen readers
Voice recognition software
Keyboard-only navigation
Screen magnifiers
Alternative input devices
We want every visitor to be able to access information and book activities with ease.
Accessibility Standards
We are working towards compliance with:
Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
These guidelines explain how to make web content more accessible for people with a wide range of disabilities including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Accessibility Features
Our website aims to support accessibility by:
Providing clear navigation and consistent layout
Using readable fonts and sufficient colour contrast
Supporting zoom up to 200% without loss of functionality
Enabling keyboard navigation across key pages
Using descriptive headings and page structure
Adding alternative text to images where possible
Making forms easier to understand and complete
We are continually reviewing and improving these features.
Known Limitations
Despite our efforts, some areas of the website may not yet be fully accessible. For example:
Some older content or images may not yet have full alternative text
Third-party booking or payment tools may have limited accessibility features
Some PDF or downloadable content may not be fully accessible
We are actively working to address these issues.
Third-Party Content
Our website may include third-party services such as booking platforms, payment providers, maps, or social media integrations. We cannot guarantee the accessibility of third-party content but aim to work with providers who prioritise accessibility.
Feedback and Contact
We welcome feedback on the accessibility of our website. If you encounter any barriers or need information in a different format, please contact us and we will do our best to help.
Email: [email protected]
When contacting us, please include:
The page URL (if possible)
A description of the issue
The assistive technology you were using (if applicable)
We aim to respond within 5 working days.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website and content to improve accessibility and usability for all visitors.