Accessibility Statement

Read our Accessibility Statement to learn how we make our website and services accessible to all users, and how we support inclusive experiences.

Our Commitment

We aim to make our website accessible and usable for as many people as possible. This includes people who use: Screen readers Voice recognition software Keyboard-only navigation Screen magnifiers Alternative input devices We want every visitor to be able to access information and book activities with ease.  

Accessibility Standards

We are working towards compliance with: Web Content Accessibility Guidelines (WCAG) 2.1 Level AA These guidelines explain how to make web content more accessible for people with a wide range of disabilities including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.  

Accessibility Features

Our website aims to support accessibility by: Providing clear navigation and consistent layout Using readable fonts and sufficient colour contrast Supporting zoom up to 200% without loss of functionality Enabling keyboard navigation across key pages Using descriptive headings and page structure Adding alternative text to images where possible Making forms easier to understand and complete We are continually reviewing and improving these features.  

Known Limitations

Despite our efforts, some areas of the website may not yet be fully accessible. For example: Some older content or images may not yet have full alternative text Third-party booking or payment tools may have limited accessibility features Some PDF or downloadable content may not be fully accessible We are actively working to address these issues.  

Third-Party Content

Our website may include third-party services such as booking platforms, payment providers, maps, or social media integrations. We cannot guarantee the accessibility of third-party content but aim to work with providers who prioritise accessibility.  

Feedback and Contact

We welcome feedback on the accessibility of our website. If you encounter any barriers or need information in a different format, please contact us and we will do our best to help. Email: [email protected]   When contacting us, please include: The page URL (if possible) A description of the issue The assistive technology you were using (if applicable) We aim to respond within 5 working days.  

Ongoing Improvements

Accessibility is an ongoing process. We regularly review our website and content to improve accessibility and usability for all visitors.
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